TERMS OF SERVICE — VIGOUR PHYSIOTHERAPY

Effective Date: April 1, 2024

1. Introduction

These Terms of Service (“Terms”) govern your use of the Vigour Physiotherapy website (www.vigourphysiotherapy.com) and any services, information, online booking systems, or digital content provided through the website.

By accessing or using this website, you agree to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of the website.

⸻

2. Services Provided

Vigour Physiotherapy (“we,” “our,” “us”) provides:

• Physiotherapy assessment and treatment

• Dry needling and IMS services

• Virtual physiotherapy (Saskatchewan residents only)

• Group mobility and flexibility classes

• General educational content related to movement, mobility, and injury prevention

Services booked through the website may be delivered through in-person sessions, virtual sessions, or through the Jane App, our third-party scheduling and charting platform.

⸻

3. No Medical Advice on Website

Content on this website — including blog posts, videos, images, exercise descriptions, or written text — is for informational and educational purposes only.

It does not constitute:

• Medical advice

• Diagnosis

• A substitute for a physiotherapy assessment

• Personalized treatment recommendations

A professional relationship is only formed when you book an appointment, complete intake forms, and receive care directly from a physiotherapist.

⸻

4. Online Booking

Booking requests made through this website or through Jane App are not confirmed until:

• You receive a confirmation email; and

• You meet all intake and consent requirements.

We reserve the right to modify appointment times, reschedule, or decline bookings when necessary.

⸻

5. Payments, Fees & Cancellation

Payments for physiotherapy services and classes must be made as outlined during the booking process.

We may enforce:

• Cancellation fees

• No-show fees

• Deposits (if required for certain classes or events)

⸻

6. Third-Party Services

We use third-party platforms including but not limited to:

• Jane App (booking, billing, virtual care, charting)

• Squarespace (website hosting)

• Google Analytics (analytics and tracking)

These platforms may collect personal information.

Use of these services is governed by their respective privacy policies and terms.

⸻

7. User Responsibilities

By using this website, you agree to:

• Provide accurate information during booking

• Refrain from misusing forms or contact channels

• Not use the website for unlawful, harmful, or disruptive activities

• Not copy, redistribute, or misuse website content without permission

⸻

8. Intellectual Property

All content on this website — including logos, text, graphics, videos, photos, and branding — is the property of Vigour Physiotherapy unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

⸻

9. Limitation of Liability

To the fullest extent permitted by law:

• Vigour Physiotherapy is not liable for any damages arising from the use or inability to use the website.

• We are not liable for actions taken based on information provided on the website.

• Use of any exercises or advice displayed on the website is at your own risk.

For medical concerns, seek an in-person evaluation from a qualified healthcare provider.

⸻

10. Changes to These Terms

We may update these Terms occasionally.

Updates will be posted to this page with a revised “Effective Date.”

Continued use of the website constitutes acceptance of the new Terms.

⸻

11. Contact Information

For questions or concerns regarding these Terms, contact us:

Vigour Physiotherapy

610 Queen St #102

Saskatoon, SK, S7K 0M8

nick@vigourphysiotherapy.com

(639) 637-5999